International families · Planning the trip
Before You Arrive
The last two weeks before departure decide how the first two days in Cincinnati feel. Here is the practical checklist we walk every family through.
Documents to carry in hand luggage
- Passports and visas for every traveler
- Hospital appointment or acceptance letter
- Key medical records and the medication list in English
- Insurance or sponsor documents, if applicable
- Lodging confirmation and the arrival plan
- Emergency contacts — including your coordinator
Money and phones
- Tell your bank you are traveling; confirm your cards work in the U.S.
- Have some U.S. dollars in cash for the first day
- Plan mobile service: roaming, a U.S. SIM/eSIM, and a messaging app that works for your family
Packing for a medical stay
- All medications in original packaging, with prescriptions
- Comfort items for your child — a familiar toy matters more than an extra outfit
- Clothes for Cincinnati’s season — see Weather & What to Pack in the Cincinnati Guide
- Chargers and an outlet adapter (U.S. type A/B, 120 V)
Two weeks before, confirm
- The appointment date, time, and exact location with the hospital
- Lodging dates and cancellation terms
- Airport pickup and your first-day plan
- Who at home holds copies of your key documents
Not sure what applies to your family?
Every case is different. Tell us your situation and a coordinator will explain which steps matter for you — honestly, and in plain language.
One clear point of contact, from anywhere in the world
Begin with a short inquiry — contact details only, no medical records. A coordinator will explain what applies to your family.