International families · Preparing your case
Preparing Your Child’s Medical Records
Never send records through public forms or email
Medical records, imaging, and identity documents are shared only through the secure channel we invite you to after reviewing your inquiry. This protects your child’s privacy.What hospitals typically ask for
Exact requirements vary by hospital and by condition, but most reviews want the same core set:
- A recent medical summary from your treating physician
- The diagnosis and how it was established
- Reports from key tests: laboratory, pathology, imaging
- Imaging files themselves (X-ray, CT, MRI) — often requested in the hospital’s preferred format; we help you handle this simply
- A list of current treatments, medications, and allergies
- Records of past surgeries or hospital stays
Translation into English
U.S. hospitals generally need key records in English. Not every page of every document — usually the medical summary and the most important reports.
We help you identify which documents need translation and how to arrange qualified medical translation, so you do not pay to translate what no one will read.
How sharing works, step by step
After your inquiry is reviewed and your case is eligible, you receive an invitation to a secure channel. You upload or send documents there — simple scans and photos of paper documents are a normal starting point. We organize what you provide into the package reviewers expect.
Not sure what applies to your family?
Every case is different. Tell us your situation and a coordinator will explain which steps matter for you — honestly, and in plain language.