Checklist
Preparing Imaging Files
Hospitals want the actual imaging files, not just the written reports. Getting them is easier than it sounds: the clinic that performed the scan can almost always give you the files.
Getting the files
- Ask the imaging department (radiology) of the clinic that did each scan for a copy of the study
- They usually provide a CD, USB drive, or a download link
- Ask for the complete study, not screenshots or photos of the screen
- The standard hospital format is called DICOM — the clinic will know this word; you just need to say it
- Collect the written report for each study as well
Checking what you have
- One folder or disc per study, labeled with the date and type (e.g. “2026-03 Brain MRI”)
- If a disc has a viewer program on it, that is normal — the files matter, not the viewer
- Do not rename or edit files inside a study folder
- Keep the originals; share copies
Sharing with us
- Wait for your secure-channel invitation — imaging never goes through public forms or ordinary email
- Large files are normal; we will guide you through the upload step by step
- If a file simply will not transfer, tell your coordinator — mailing a copy on disc is a normal fallback
A note from your coordinators
If any of this feels technical, stop and ask your coordinator. Getting imaging right is our job to guide, not yours to master.This checklist is general information, not medical, legal, or immigration advice. Requirements vary by hospital and country — your coordinator confirms the specifics for your case.
Want this checklist filled in for your family?
Families with an active case get each list tailored, tracked, and checked off together with a coordinator.