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Glossary

U.S. healthcare, translated into plain English

The words you will meet in letters, estimates, and appointments — defined the way we explain them on the phone. No term here is medical advice.

Acceptance letter
A hospital’s written confirmation that it agrees to evaluate or treat a patient. The key document in the whole journey — and the hospital’s decision alone.
Attending physician
The senior doctor responsible for a patient’s care in a U.S. hospital, leading the care team.
Case manager
A professional — at a hospital, insurer, or sponsor — who organizes services around a patient’s case.
Consent (informed consent)
Your formal agreement to a treatment after its purpose, risks, and alternatives are explained. You are entitled to an interpreter and to unlimited questions before signing.
Cost estimate
The hospital’s written projection of what planned care will cost. Serious, but not final — actual care can change the number.
Deposit / prepayment
Money a hospital may require in advance from self-paying families before scheduling treatment.
DICOM
The standard file format for medical imaging (X-ray, CT, MRI). The clinic that made the scan can copy studies in this format — you only need to know the word, not the technology.
Discharge summary
The written report a hospital issues when a patient leaves: what was done, medications, and follow-up instructions. Vital for your physicians at home.
Emergency department (ER)
The hospital unit for urgent, life-threatening situations. In the U.S., reached by calling 911 or going directly.
Guarantee of payment (letter of guarantee)
A formal commitment from an insurer, government, or sponsor to pay for specified care — usually required before a sponsored patient is scheduled.
Inpatient / outpatient
Inpatient care means staying overnight in the hospital; outpatient means visits without an overnight stay.
Interpreter services
Professional language support during medical conversations. Many U.S. hospitals provide it at no cost — ask for it whenever you want it.
Medical summary
A physician’s concise overview of a patient’s condition, history, and current treatment — usually the first document a reviewing hospital reads.
Pathology report
The laboratory analysis of tissue (for example, from a biopsy). Central to many diagnoses and often specifically requested by reviewers.
Referral
The formal routing of a patient’s case to a specialist or hospital for evaluation or treatment.
Second opinion
A formal review of an existing diagnosis or treatment plan by another specialist — often possible remotely, without travel.
Specialist / subspecialist
A physician focused on one field (cardiology, oncology) or an even narrower area within it (pediatric electrophysiology).
Support letter (visa)
A letter — from a hospital, or from a coordination service like ours — explaining the purpose of medical travel. It supports a visa application; it never guarantees or replaces the visa decision.
Treatment plan
The care team’s written proposal: what will be done, in what order, and with what goals.
Visa (B-visa)
Permission to seek entry to the U.S. for a temporary visit, including medical treatment. Decided only by U.S. consular officers; entry itself is decided by border officers.

Met a term we haven’t defined?

Send it to us — we will explain it plainly, and probably add it to this page.